Contact our Advice Line

Our Advice Line is the beating heart of our charity. Since 1993, when we formed, we’ve helped more than 50,000 callers. 

The public interest concerns we advise on are very diverse. Calls come from every sector – they can range from care home workers worried about residents’ well-being to teachers wanting to know what to do about concerns over finances or governance of their schools, or from bank staff identifying potential money laundering to factory staff concerned over the safety of products. 

Our advice team consists of staff who all have legal qualifications, have completed several months of our own training and are supervised by lawyers. Our advice is confidential and subject to legal advice privilege.  

You can get in touch with us via our webform.  

We provide free, confidential and expert advice to whistleblowers, helping you to decide how best to raise your concern, advising you on what protection you are entitled to and what you can do if things go wrong. 

Contacting the Advice Line 

You can get in touch with us by phone on 0203 117 2520 or by webform. If you leave a webform or voicemail, we will aim to get back to you within 3 working days.  

If you require any reasonable adjustments due to a disability, please let your adviser know and we will do our best to accommodate these. We also provide translation services, including for BSL. If you would be more comfortable talking with us about your concern in another language, please contact us and we can make arrangements.  

We will need to get details from you on the nature of your case in order to provide full advice. Our advisers will need to ask questions about your situation, and it may be helpful if you have any relevant dates or details to hand when you call us if possible. We are committed to protecting your privacy in accordance with our privacy policy. 

What we can and can’t advise on 

Our advisers can provide you with legal advice on whistleblowing law, where this is applicable, and strategic advice on raising or escalating your whistleblowing concerns. We will try to advise you as quickly as we can, but it may be necessary to arrange a second call to deliver this, to ensure that the advice is fully considered and as helpful as possible.  

We cannot investigate your concerns and do not have powers to do so. 

We cannot advise on employment law in general – if you need this advice, please contact your local Citizens Advice or ACAS as they may be able to help.  

We do not represent callers at Employment Tribunal. Once your case has reached Employment Tribunal, our advice is more limited. If we are not the most appropriate service to advise you on your situation, we will explain this and do our best to signpost you to organisations that might be better placed to help. We understand that whistleblowing can be a very difficult experience and take a toll on the whistleblower’s mental health. Our advisers are not trained to provide psychological support or counselling, but will signpost callers to relevant services where appropriate. 

We expect our callers to treat our advisers with respect. We do not tolerate abuse of our advisers and will not continue to provide advice to callers who do not behave in an appropriate way.